Customer Service
For all promotional orders and items, including orders for group buying and daily deals, please allow 10-20 business days for your order to be processed.
- Shipping & Delivery
- Delivery of orders usually takes 3-10 business days. Items which are not in stock however, require 14-28 days for delivery. If our supplier is out of stock, you will be advised within 5 days. In this case, you will be offered a refund or the opportunity to choose another style from our range. Should the item you choose be of greater value than that being returned, you will be required to cover this cost.
- Privacy & Security
- To view our Privacy Policy please click here.
- Returns & Replacements
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- Please choose carefully as we do not refund for change of mind or regrets.
- We gladly exchange goods purchased from our store.
- If a return is accepted the item must be returned within 7 days with the original tags and in 'as new' condition.
- The buyer is responsible for return postage and to ensure the item is packed for suitable return with all tags attached.
- It is at the sellers discretion to send either a replacement or offer an exchange on the item.
- Colours
- We have done our best to display as accurately as possible the colours of the products shown on this web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
- Bra Measurement
- Follow the simple steps below to measure yourself:
Under Bust: Place the tape round the body, directly under the bust, ensuring that the tape is level at the back and pulled firmly. Record measurement in inches. If the underbust measurement is an even number then add 4 inches, if the underbust measurement is an odd number, then add 5 inches.
Top Bust: Place the tape around the fullest part of the bust, ensuring that the tape is level around the back. Record measurement in inches. The difference between the final underbust measurement and the top bust measurement gives an indication of your cup size.
- 1" difference is an A cup
- 2" difference is a B cup
- 3" difference is a C cup
- 4" difference is a D cup
- 5" difference is a DD cup
- 6" difference is an E cup
- Payment, Pricing & Promotions
- In the event that a Can Can Lingerie product is mistakenly listed at an incorrect price, TJM Group Pty Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TJM Group Pty Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TJM Group Pty Ltd shall issue a credit to your credit card account in the amount of the incorrect price.
- All material on Can Can Lingerie Website is subject to change without notice. For any questions relating to products, pricing or other matters please contact us via email, phone or fax.
- Viewing Orders
- To view your orders please click here.
- Updating Account Information
- To update your account information please click here.